« Back

After-Sales Technician - Halton USA

24/04/2019
Halton USA is looking for an After-Sales Technician to join our team!

Summary:
Promotion and Coordination of product after-sales functions
 
Essential Duties and Responsibilities:

  • Start-ups
  • Pre-Commissioning: onsite coordination with trades for MARVEL installation
  • Owner/Operator training (warranty activation, how to service the system, how to operate the touch screens and how the system works and saves money)
  • Coordination of IP Address to owner if not already installed and available
  • Promotion of Monitoring Contracts to owners/operators
  • Providing owner/operator contact information for database
  • Trouble shooting performance issues
  • Promotion of Maintenance Contracts
  • Promotion of Service and Parts and coordination with owner/operator and HSN Manager
  • Coordination with Sales on calls for large project meetings in the design stage
  • Minor warranty work
  • Ability to travel 80% of the time
  • Assist with customer calls concerning all Halton product when in the manufacturing facility

 
Education and/or Experience

  • High school diploma or general education degree and related experience and/or training
  • 4+ years field experience in HVAC, mechanical, electrical and controls systems preferred

 
Benefits

  • Health, Dental, Vision and RX provided for employee and dependents at no premium cost to employee
  • LTD and STD provided at no premium cost for employee coverages
  • 401K matching
  • Paid Holidays, Vacation accruals and Personal Hours
For more information or send your resume to:
Wendy Cockrill
Human Resources Manager


Apply for this position online with our quick 3 minute application.